BlueCross BlueShield of Montana

Our vision is to provide affordable, innovative health care and wellness products and solutions with exceptional customer service.
Our mission to partner with Montanans to help them lead healthier lives.

Our values include:

Better Health: We develop ourselves and others by continually improving health through all aspects of physical and mental well-being.

Service: We are committed to customer service excellence. We are attentive to detail and accuracy, and we look for improvements continuously. We monitor quality levels, find the root cause of quality problems, and own/act on quality problems.

Collaboration: We work well with others and display team-oriented behaviors in all our interactions; we actively work to create a win-win environment, and we treat customers and other partners with respect.

Innovation: We generate new ideas and challenge the status quo.  We support change, solve problems creatively, and encourage creativity in others.  

Caring: We actively demonstrate concern for others, and we show respect for our customers, coworkers, and business partners.  

Integrity: We deal with others in a straightforward and honest manner. We are accountable for our actions, we maintain confidentiality, and we behave in a manner consistent with the company’s Code of Business Ethics and Conduct.